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Shipping & Delivery

Can I track my order?

How do I track it?. Once your order ships, we send you a despatched email with a tracking link for your order. You simply have to click on it to know the whereabouts of your parcel. Why does the tracking link show no information at all?. Sometimes, t

Can I change my delivery address?

Unfortunately, we are unable to change your delivery address once your Order has been completed. But, can’t you really not do anything??. Mmmh! We may though, still be able to cancel and refund your Order if you contact us before your Order leaves ou

Why is my order not filled completely?

For in-stock items, your order should ship within 1-2 business days after order verification and credit approval, depending on which shipping method you choose. We do everything we can to fill your order completely. However, there are rare instances

Part of my order is missing

Mmmh!. What’s the normal time it takes to arrive?. As you are in the U.S. it should be with you in about 5 to 7 working days. So, if it’s longer, we better check what’s delaying it. What does the tracking link say?. Tracking numbers are assigned to p

My order has not arrived

Mmmh!. What’s the normal time it takes to arrive?. As you are in the U.S. it should be with you in about 5 to 7 working days. So, if it’s longer, we better check what’s delaying it. What does the tracking link say?. Tracking numbers are assigned to p

In quali paesi effettuate spedizioni?

Spediamo a livello internazionale senza restrizioni ;-). _____________________________________________________________________________. Need more help?. 💬Chat with us for an instant reply (business hours). 📤Email us!. We are available from Monday t

Qual è la vostra politica di spedizione?

Attualmente offriamo le seguenti opzioni di consegna per farvi arrivare il vostro ordine. Ordini superiori 53.95€. 17.95€. -. -. -. -. -. -. Ordini superiori 106.95€. 17.95€. Ordini superiori 75.00€. 8.95€. -. -. -. Ordini superiori 118.95€. 23.95€.

Do I have to pay for Duties and Taxes?

Your country's minimum value (the minimum value of the goods below which no duties and taxes are being collected by the Customs) determines if local customs will assess a duty or tax on your shipment. Duties and VAT are calculated as a percentage of

Can I have my parcel shipped to a business address?

Of course, we can ship to your permanent residential address or your place of employment. If you want your delivery to reach you at work, you need to be confident that someone will be available to sign and take receipt of the package. Chat with us or